FAQ

 

What types of apparel does Futurelised offer?

Futurelised specializes in a curated selection of stylish and versatile apparel, with a focus on high-quality items such as our popular Short Sleeve Top T-Shirt. Our products are designed for both comfort and durability, catering to a wide range of fashion preferences.

What materials are used in Futurelised products?

We prioritize premium fabrics in our apparel to ensure a superior wearing experience. Our commitment to quality means that each piece is crafted from materials that are not only comfortable but also long-lasting, allowing for all-day wear without compromising on style.

How do I care for my Futurelised apparel?

To maintain the quality and longevity of your Futurelised garments, we recommend following the care instructions provided on the label. Generally, machine washing in cold water and air drying are advisable to preserve the fabric's integrity and color.

What is your return policy?

At Futurelised, we stand behind the quality of our products. All sales are generally final and non-refundable. However, if you receive an item with a major defect or damage, you may contact us within 7 days of receiving your order for assistance. Please provide a clear description and photos of the issue for review.

How can I contact customer service?

For any inquiries or issues, you can reach our customer service team at customer_service@futurelised.com. We are committed to addressing your concerns and providing suitable resolutions when necessary.

Do you offer international shipping?

Currently, Futurelised primarily focuses on domestic shipping. However, we are exploring options for international shipping in the future. Please check back for updates regarding this service.

What sizes are available for your apparel?

Futurelised offers a range of sizes to accommodate various body types. Detailed sizing information can be found on each product page to assist you in selecting the appropriate fit for your needs.

Where are the products manufactured?

High-quality production is our top priority. Our apparel is carefully crafted to ensure high quality throughout our supply chain in China and Malaysia.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment until it arrives at your designated address.

What should I do if I receive the wrong item?

If you receive an incorrect item, please contact our customer service team within 7 days of delivery. Provide your order details and a description of the issue, and we will work to resolve the matter promptly.